Account & Personal Data Deletion
FUTRSEC (operated by BCBUZZ Technologies Private Limited) gives you complete control over your account and personal data. You can delete your account directly inside the mobile application or submit a web-based self-service deletion request below without needing to sign in.
📱 How to Delete Your Account from Within the FUTRSEC Mobile App
If you have the FUTRSEC app installed on your Android device, you can delete your account instantly:
DELETE in uppercase to confirm and tap Permanently Delete My Account.🌐 Web Self-Service Account & Data Deletion Request
If you uninstalled the mobile app or do not have access to your device, you may submit a verified erasure request directly using your registered email address.
📋 Data Erasure Scope & Retention Policy
In accordance with Google Play User Data policies and Digital Personal Data Protection (DPDP) Act 2023 §12 right to erasure, here is exactly what happens when you request account deletion:
| Data Category | Action Taken | Retention Period |
|---|---|---|
| User Profile & Credentials Full name, email, phone, hashed password, avatars, device tokens |
Permanently Deleted | Immediate session revoke; complete purge within 30-day grace period. |
| Learning & Progress Module enrollments, lab logs, quiz attempts, checkpoints, certificates |
Permanently Deleted | Purged completely upon deletion confirmation. |
| Career & Resume Data Uploaded resumes, AI resume builder data, job applications |
Permanently Deleted | Irreversibly erased from cloud storage & databases. |
| Financial & Transaction Records Payment receipts, GST invoices, order IDs |
Anonymized & Retained | Retained for 7 years strictly as required by Indian taxation & GST laws. |
| Statutory Consent Logs Timestamp of DPDP consent & deletion audit record |
Pseudonymized Audit Log | Retained strictly for regulatory DPDP compliance verification. |
📧 Contact Data Protection Officer (DPO)
You may also submit an account or data erasure request directly by contacting our compliance office:
DPO Email: dpo@futrsec.in
Support Email: support@futrsec.in
Subject Line:
Account and Data Deletion RequestResponse Time: Within 48–72 business hours in accordance with DPDP statutory timelines.